At BRV Valeting, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
1. Who We Are
BRV Valeting provides professional vehicle valeting, detailing, ceramic coating, and related services.
If you have any questions about this Privacy Policy or how we handle your data, you can contact us using the details provided on our website.
2. Information We Collect
We may collect and process the following personal information:
- Name
- Phone number
- Email address
- Vehicle details (make, model, registration)
- Booking and service information
- Payment-related information (payments are processed securely; we do not store card details)
- Any information you provide via contact forms, email, phone, or social media
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Manage bookings and appointments
- Deliver our services
- Process payments and invoices
- Communicate service updates or changes
- Maintain internal records
- Improve our website and services
We will only use your data where it is lawful to do so.
4. Lawful Basis for Processing
We process personal data under the following lawful bases:
- Contractual necessity – to provide services you have requested
- Legitimate interests – to manage our business and communicate with customers
- Legal obligation – where required by law
- Consent – where you have given explicit permission
5. Data Sharing
We do not sell, trade, or rent your personal data to third parties.
We may share information only where necessary, such as:
- With payment processors for secure transactions
- With service providers required to complete a booking
- Where required by law or legal obligation
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.
7. Data Security
We take appropriate security measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
8. Cookies
Our website may use cookies to:
- Improve website functionality
- Analyse website traffic and performance
- Enhance user experience
You can control or disable cookies through your browser settings.
9. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time (where applicable)
To exercise these rights, please contact us directly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact BRV Valeting using the details on our website.
Last updated: 2026