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Services
1.1. BRV Valeting services are carried out inclusive of chemicals, travel, labour and insurance costs unless
otherwise stated.
1.2. BRV Valeting does not accept any responsibility or liability for any malfunction, damage, injury, failure or
loss that may arise from the services provided to the Client or the products used by BRV Valeting.
1.3. Whilst every effort is made to ensure that BRV Valeting services are carried out to the highest standard
(according to the condition of a vehicle) the Client is advised to check the vehicle(s) upon completion of services. If
there is any cause for dissatisfaction, the Client should point out the discrepancy to the technician, who will
endeavour to correct work at that time to the best of their ability. No responsibility can be accepted by BRV Valeting
for omissions or discrepancies detected after the technician has left the Client’s premises. Should the
services be carried out with the ‘Client not present’ and the Client has cause for complaint, the Client is asked to
contact BRV Valeting within 24 hours of services. Should the Client fail to adhere to this time scale then BRV Valeting may decline to rectify any omissions or discrepancies.
1.4. Prior to commencement of the service, the Client must disclose any known or suspected defects, damage or
weakness in the vehicle which may be affected by our services.
1.5. As part of its policy to improve the quality of services, BRV Valeting reserves the right to alter
specifications of any services without prior notice.
1.6. If the Client fails to keep an appointment, or if the Client’s vehicle is not available, a cancellation fee will be
levied if less than 24 hours prior notice is received by MAX WAX Fleet ltd from the Client via email,Text or Social Media DM. The cancellation
fee is 100% of the service booked.
1.7. If the need arises due to reasons beyond our control for example poor weather or absence through sickness of a
technician BRV Valeting reserve the right to adjust the date and time of agreed services to you. BRV Valeting will give you with as much notice as possible and provide you with an alternative date and time for services
to commence.
1.8. Please remove your personal items from the vehicle before services are carried out. BRV Valeting will not
be held responsible for any items that may have been left in the vehicle.
Prices
2.1. Prices stated on any advertising are for Small / medium sized vehicles. Prices Varie depending on Vehicle Size.
2.2. Whilst BRV Valeting will endeavour to comply with any quotation or estimate given, vehicles in an
extremely poor condition will attract an extra charge.
Payment
3.1. In the absence of approved credit facilities, payment in full is due in advance to secure our services, additional
works must be paid for upon completion of services.
3.2 When making payment using a debit or credit card your payment is processed using Square financial services
software.
Deposit is Required on all services Booked with BRV Valeting, we will process the balance on completion of work unless you have
stated you are paying the balance by other means such as cash or BACS transfer.
3.3. Payment can be made by BACS transfer, debit card or credit card or Cash.
3.4. Before credit facilities can be approved, the Client will provide BRV Valeting with full address,
telephone/fax number, e-mail address and contact name of its accounts department.
3.5. Where credit facilities exist, payment in full is required within 7 days from date of invoice unless otherwise
agreed.
3.6. Payments in any form, if returned or represented by the bank, will incur an administration charge of £30 per
transaction.
3.7. Invoices outstanding beyond normal credit terms will be passed to a debt recovery agent and will be subject to a
surcharge of £100 per invoice outstanding. Such accounts will also be subject to any other costs involved in obtaining
settlement. BRV Valeting reserves the right to charge interest at 8% over base rate on overdue accounts, in
accordance with the Late Payment of Commercial Debts (Interest) Act 1998, if settlement is not within its agreed
credit terms. Where preferential discounts have been given, if payment in full is not received by the due date, these
discounts will automatically be disallowed.
Licenses
4.1. Should it be required that a licence, permit, authorisation or permission be granted for services to be carried out
at Clients premises, car park or other location, it is the responsibility of the Client to obtain any such licence,
permission, authorisation or permit from the owner/operator of the premises, car park or other location.
4.2. The Client will be responsible for any payments/fines/fixed penalty ticket to the owners/operators of any such
location.
